FAQs

Got Questions? We Have Answers!

Peace.

Security. Wellness.

Protection.

Frequently Asked Questions

How quickly can service start?

Often within 24–72 hours once we confirm availability and complete intake. Same-day starts may be possible.

What services do your PSWs provide?

Personal care, mobility support, medication reminders, meal prep/feeding, light housekeeping, companionship, dementia care, post-hospital support, respite, and palliative comfort care.

Do you provide male or female PSWs? What about language preferences?

Yes. Tell us your preference and language needs; we’ll match accordingly whenever possible.

Which areas do you cover?

Greater Toronto Area (e.g., Brampton, Mississauga, Scarborough, Etobicoke, North York, and nearby). Ask about your exact address.

Are your caregivers certified and background-checked?

Yes. Our PSWs are trained, CPR/First Aid certified, and background-checked. We also provide ongoing training.

Do you coordinate with nurses, therapists, or physicians?

Absolutely. We share visit notes and align care routines with your healthcare team for continuity.

How does pricing work?

Transparent hourly rates with custom quotes for nights, weekends, and live-in care. Travel fees may apply outside core zones.

Is there a minimum number of hours per visit?

Typically 2–3 hours per visit. We’ll tailor a plan to your schedule.

What if I need to cancel or reschedule?

Please provide ≥24 hours’ notice to avoid a late cancellation fee. We’ll work with you on a new time.

How do I get started?

Call 647-530-4518 or use the booking form. We’ll review needs, suggest a plan, and schedule your first visit.

Didn’t see your question? Ask us — we respond quickly.

We’re more than just an insurance provider—we’re your partner in health. With years of experience, our mission is to deliver personalized health coverage that gives you the confidence to live your life fully. We prioritize your well-being, ensuring you’re protected when it matters most.

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